• Source:JND
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One buys an expensive product to use for a long time without worrying much. However, things turned out to be different for Rakesh Dayani, who purchased Birkenstock shoes worth Rs 14,000. After 10 months. The customer posted a video on Instagram regarding the same.

Sharing a video on Instagram, Rakesh said that he bought the pair of Birkenstock shoes from the brand outlet at DLF Promenade in Delhi. He mentioned that the Instagram feed featured the shoes frequently and he could not help buying the pair of shoes.

The Birkenstock shoes are originally priced at Rs 13,990 (approximately Rs 14,000); however, he got them at the discounted price of Rs 10,000. The shoes came with an additional sole made of PU and cork to absorb shock.

Shockingly, after six months, he noticed that the stitching has begun to fall out. Following this, he went to the outlet and complained about the shoes.

The brand denied providing any assistance, saying that the shoes had a "three-month warranty." The brand also claimed that no apology or reassurance was issued from the luxury brand's side. The man was turned away without addressing his problem.

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Later, Dayani took the shoes to a local cobbler, who repaired them in minutes. He then started using the shoes again. But the worst thing happened after four months. When Dayani looked into the shoes closely, he discovered that the footbeds had reduced to dust.

The Birkenstock shoes are originally priced at Rs 13,990 (approximately Rs 14,000); however, he got them at the discounted price of Rs 10,000. The shoes came with an additional sole made of PU and cork to absorb shock.

Birkenstock Reacts

After Dayani posted the hard-hitting reel, the luxury brand reacted swiftly. It wrote, "We're really sorry to see this. Kindly check your inbox and share the requested details so we can look into this on priority."

Netizens React

The viewers poured mixed reactions to the video. Some said that some products may turn out to be low quality, while others said that the brand sells low-quality products in India.

One said, "Meanwhile it's been 8 years, and my Puma is still running without any problems..." Another commented, "Thank you for sharing this so we can be more aware of such expenses from our wishlist."

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A third wrote, "Never ever buy shitty products from them@birkenstockin,

A fourth said, "Maybe there is a problem with your pair, but to me it’s an excellent brand; you get bored from wearing a pair for too long, and it never gets old."

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